Wednesday, September 07, 2005

Finally, trouble with the bank

I opened up an account with Texas Commerce Bank back in 1999. Soon after, they merged with Chase Manhattan. A couple years later, JP Morgan joined up and the bank became JP Morgan Chase. Now, my bank has merged with Bank One. In all these years, I have not had a problem with my bank. Everything has been straighforward. I deposit, the money goes in, I spend it. No problem. Yesterday, I deposited and nothing happened this morning. So, I went over to my nearest branch and asked. They are sorting it out. In the meantime, they allowed some direct debits from my checking to go through and take me negative. I checked online a while ago and it looks like they found my deposit. When it clears tomorrow, I need to go back and ask for the NSF fee refunded. Overall, I am happy with my JP Morgan Chase & Co. account. This one problem in so many years. Actually, make it two problems. They just changed the automated system so that whenever I call, I get routed to a rep instead of getting my balance from the computer. They are nice, but I don't want to talk to them unless it's something the computer can't handle. I hope that it's the last of my problems for another few years.

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